Features

Backups

Backups are the cornerstone of website maintenance, whether you are running a large WooCommerce store or a small blog they hold great importance. WP helper makes managing your WordPress website backups effortless, in fact, we take care of them entirely leaving you to relax knowing your site is constantly secured in the event of total failure.

WordPress backups are included in all our WordPress maintenance and support + maintenance plans. These aren’t just any old backups our systems are very cleverly designed to securely back up your entire site files and database without using many of your server resources. Our systems actually process 95% of the backup leaving your server to handle your traffic.

Key features of our backups

  • cloning/migration using your backups
  • different backup frequencies, from weekly to real-time (every 1h)
  • download a backup to your computer
  • upload to your own external destination (Dropbox, Google Drive, Amazon S3, OneDrive).
  • fully managed process
  • backups are stored for 90 days
  • US & EU backup locations to comply with the EU directive
  • For incremental backups, we only backup files and database tables that have changed, reducing server load and increasing reliability.
  • Support for WordPress multisite

When you start your support or maintenance plan you can choose options for your backup such as the frequency of the backup and the option to store your backup on a US or EU server. If you have a WordPress Multisite we will need to discuss your needs in more detail to build a plan just for you.

All Inclusive WordPress Support

Support features that have you covered

WP Helper plans include all you need to ensure your WordPress site is fully optimised, secure, backed up and monitored.

You get so much more with WP Helper, such as monthly reports, SEO audits, and even support with WooCommerce and WordPress Multisite.

Security Hardening

Initial security hardening, malware checking and server inspection followed by monthly security checkups.

Offsite Backups

Secure backups to our secure storage and/or your own offsite storage. Backup frequencies of your choice from daily to hourly.

Site Performance

Initial performance optimisation. Includes setup of static cache, object cache, script minification and general optimising.

Image Compression

Get access to automatic image optimisation from Imagify. Your images are compressed on upload to improve load time and SEO.

SEO Keyword Reports

Get monthly SEO reports to see where your sites ranks for your given keywords.

Uptime Monitoring

We monitor your site and act immediately if anything goes wrong. You get monthly Uptime reports.

Reports

Get details reports of updates, uptime, analytics, performance and backups each month.

Web Trust

We check your site to ensure that it marked as safe across various services such as Google Safe Browsing, Sucuri Malware and Norton.

Developer Support

Get access to our developers who will help with everything from custom functions to support with 3rd party services. Get support direct from your dashboard.

Update Management

From WordPress core updates to themes and plugins we conduct safe updates for you.

WooCommerce Support

We support WooCommerce websites from small to large we ensure that your store is running smoothly.

Build your own plan

Need something else? Build your own plan and get all the features you need for your WordPress site.

Relax Knowing Your WordPress Site Is Secure & Running Smoothly 24/7

Let us manage your WordPress site, everything from security to updates will be taken care of. Support plans also come with dedicated support so we can do anything from adding content to customising your site for you.

Same Day Professional WordPress Support

Get WordPress Support Today

Need help with a single WordPress problem, today? We can help with anything from adding analytics tracking code to site hack recovery. Full money back guarantee on all jobs.

1. Submit a Support Request

Use our support ticket form below to send details of your problem to our developers.

2. Get a Quote

We will review your request and provide a quote within 24 hours (but usually within a few hours).

3. We fix your WordPress problem

Our team will begin fixing your WordPress problem the same day.

4. 100% Money Back Guarantee

If we can’t fix the problem for the amount quoted we will refund you 100%.

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