On-hand Developer Support

Professional support when you need it.

Whether you opt for a WordPress Maintenance only plan or a Support + Maintenance plan you will be able to get general technical support right from your WordPress dashboard. Simply click the Live Chat button or send an email from the WP Helper menu.

Our WordPress Support + Maintenance plan comes with 1 hour of dedicated developer support time. This means you can use up to 1 hour for any kind of task, should you require us to write a new function or even build a landing page for you, it’s included in your plan.

If you need more than 1 hour you can simply book extra time with our developers at a discounted rate of £44 per hour. You can also add-on more hours to your plan if you expect to need more than 1 hour of support each month.

You aren’t limited to WordPress related tasks either, we can help you with 3rd parties web applications such as email, social media and Google Suite.

WP Helper support features:

  • Get support directly from your dashboard
  • Email support with [email protected]
  • Get priority support over One-Off support clients
  • No limit to tasks as long as it can be completed in the time available
  • Quick turn-around, we usually start new tasks within 24 hours
  • Staging environments available for one-off hire or as a plan add-on

Dedicated developer support is available with our WordPress Support + Maintenance Plan which is available from £63 per month.

We've got you covered

WP Helper plans include all you need to rest assured that your WordPress site is fully optimised, secure, backed up and monitored. You get so much more with WP Helper such as monthly reports, SEO audits and even support with WooCommere and WordPress Multisite.

Offsite Backups

Secure backups to our AWS S3 storage and/or your own offsite storage. Backup frequencies of your choice from daily to real-time.

Security Hardening

Initial security hardening, malware checking and server inspection followed by monthly Sucuri checkups.

Site Optimisations

Initial performance optimisation. Includes setup of static cache, object cache, script minification and general optimising. Weekly or monthly checkups will follow.

Imagify Image Compression

Get access to automatic image optimisation from Imagify. Your images are compressed on upload to improve load time and SEO.

SEO Audits & Reports

Monthly SEO audits and keyword ranking reports. Keep on top of your SEO and see where it can be improved.

Uptime Monitoring

We monitor your site and act immediately if anything goes wrong. You get monthly Uptime reports.

Site Reports

Get details reports of updates, uptime, analytics, performance and backups each month.

Web Trust

We check your site to ensure that it marked as safe across various services such as Google Safe Browsing, Sucuri Malware and Norton.

Developer Support

Get access to our developers who will help with everything from custom functions to support with 3rd party services. Get support direct from your dashboard.

Woocommerce Support

We support WooCommerce websites from small to large we ensure that your store is running smoothly.

Update Management

From WordPress core updates to themes and plugins we conduct safe updates for you.

Cost Saving

From included support to security protection, you will save money with our support and maintenance plans.

Relax Knowing Your WordPress Site Is Secure & Running Smoothly

Let us manage your WordPress site, everything from security to updates will be taken care of. Support plans also come with dedicated support so we can do anything from adding content to customising your site for you.

See Maintenance & Support Plans